Tracking enquiries and follow-ups
Every enquiry, reply and follow-up in one place, so nothing is left sitting in an inbox or on a scrap of paper.
Independent UK software company
Information scattered across spreadsheets, emails and paperwork? We build focused software that brings it together, shaped around the way your small business works.
Kaced Digital is based in Bishop's Stortford, Hertfordshire. We work with small businesses locally and remotely across the UK.
Tell us the problem in plain English. We’ll review it, ask any questions we need, and provide a free, no-obligation quote if we can help.
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Where we usually start
Most small businesses do not need another all-in-one platform. They need one specific problem solved well, so we build around the way you already work and join up the tools that are doing their job.
Every enquiry, reply and follow-up in one place, so nothing is left sitting in an inbox or on a scrap of paper.
Bookings, job details and the paperwork that belongs with them, kept together instead of spread across separate tools.
Spreadsheets, emails and paper records gathered into a single view your team can actually keep up to date.
Field management
411 helps tradespeople and small field-service businesses manage enquiries, quotes, jobs and invoices together. Customers can accept quotes, sign QA reports and view invoices through a link, with responses returning to the business automatically.
Current status
Start a 14-day free trial with no card required. Explore the connected workflow from the first enquiry to customer sign-off and invoicing. Online invoice payments require your business payment account to be connected and ready.
Start free trialBusiness decision support
Understand the business case behind an asset decision. Compare paying cash with lease, hire purchase or subscription using projected tax effects, cash flow and the opportunity cost of cash.
Explore Asset ProcureIndicative modelling for UK businesses. Results depend on the assumptions entered and do not replace professional advice.
How we build
We begin with the work people actually do, including the pressures, decisions and handovers that generic software often misses.
AI should reduce mental load and surface the next useful action—not create another system that demands attention.
Exploration stays flexible. Control increases as an action becomes more consequential, with people retaining authority.
A useful conversation starts with the problem