Clear responsibility for payments

The public website does not currently sell a Kaced Digital subscription or take payment for access to 411. Pricing, trial terms, renewal, cancellation and any refund rights will be shown before commercial subscriptions open.

411 is being developed to help independent tradespeople request payment from their own customers. Those invoice payments are owed to the business named on the invoice, not payment for a Kaced Digital subscription.

Requests to cancel work, dispute an invoice or obtain a refund must be directed to the tradesperson or business shown on that invoice. Kaced Digital cannot determine whether their goods or services were satisfactory.

For a payment made directly to Kaced Digital Ltd, or if you are unsure who received a payment, email info@kaced-digital.co.uk with non-sensitive transaction details. Do not email full card information.